Shipping Information

This Shipping Policy outlines how physical orders placed through our website are processed and delivered, including dishware and related household items.

Processing Timeline

Orders are generally processed after payment confirmation during normal business hours. Processing may take longer during high-volume periods or holidays.

Carrier and Delivery Options

Available shipping methods depend on the destination, order contents, and carrier availability. Tracking may be provided where applicable.

Estimated Delivery Windows

Delivery estimates vary based on location, shipping method, and carrier conditions. Any stated timeframes are approximate and not guaranteed.

Accurate Shipping Details

Customers are responsible for providing complete and accurate shipping information at checkout. Incorrect details may lead to delays, failed delivery, or returned packages.

Lost or Damaged Deliveries

If your order arrives damaged or appears to be lost in transit, contact us promptly so the issue can be reviewed and the appropriate next step considered.

Duties and Import Charges

International shipments may be subject to customs fees, import duties, or taxes imposed by local authorities. These charges are generally the recipient’s responsibility.

Delivery Confirmation

Once an order is marked as delivered by the carrier to the address provided at checkout, responsibility for receipt passes to the customer.

Shipping Policy Changes

We may update this Shipping Policy from time to time to reflect operational or service changes. The current version will always be posted here.